PrivacyPolicy
As a professional, localized mobile locksmith service, Ace Unlocks protects current customers through the following measures.
1. Digital and Website Privacy
Secure Data Transmission
The website utilizes SSL/TLS encryption (the https:// protocol visible in your browser bar). This ensures that any personal data you submit via online forms—such as your name, phone number, vehicle details, or location—is encrypted and protected from interception by third parties.
Limited Information Sharing
The personal details collected when you call or submit a service request are used strictly for internal business operations: dispatching a technician to your location, completing the requested lock or key service, and managing your account. This data is not sold, rented, or shared with outside marketing companies.
Secure Mobile Payments
Because technicians operate remotely, they use secure, PCI-compliant mobile payment processing software and hardware. Your credit card information is encrypted immediately upon being swiped or entered, meaning your full financial data is never stored in plain text on the technician's device or in company records.
2. Operational and Physical Privacy (In the Field)
Because locksmiths have direct access to your keys, codes, and entryways, operational privacy is treated as a core security measure.
Strict Identity and Authorization Verification
To protect your private property from unauthorized access, Ace Unlocks technicians will verify your identity and proof of ownership (such as a driver's license, vehicle registration, or commercial credentials) before unlocking a car, home, or office. This ensures that your private spaces are never compromised or opened for the wrong person.
Discreet Key Fabrication
Because they operate out of fully equipped mobile service vans, key cutting, transponder programming, and lock re-keying are performed securely inside the vehicle. This prevents onlookers from seeing your key patterns or observing security codes.
Restricted Access to Lock Data
For commercial or residential clients who utilize master key systems or require specific lock codes to be kept on file for future maintenance, this data is stored securely within password-protected, restricted-access dispatch databases—never left exposed on paper clipboards or accessible to unauthorized personnel.